Rezgo caters to those in the travel business. The application includes a list of tools that help professionals manage their tourism business. The system is designed to help with booking, maintaining customer information and contacts, reporting and messages. Rezgo boasts solid security that prevents other from accessing client data. The application is web based so the user can access their information any time, day or night, from any computer with internet access. Customizable features also allow users to build a booking website that looks the way they want it to and corresponds with their business.
Rezgo was founded in May of 2005. The site was intended to provide a management solution for those in the travel and tourism industry. Rezgo has improved throughout its lifetime, including many helpful features for professionals and businesses. These include an integrated marketplace that deals with commissions as well as many other helpful tools. Today, the Rezgo team remains relatively small, with around ten employees, but the application is very effective for anyone in the business of travel and tourism.
Rezgo is not a general business management tool. It offers a specialized service that caters to professionals that work in the area of tourism and travel. The tools provided are specifically designed to improve the user’s ability to manage their business and offer quality customer service. Rezgo is relatively inexpensive, which also makes it ideal for a small business or individual professional that is looking for a better way to manage clients.
The Rezgo website features a black, grey and orange color scheme offset by a white background. The site is easy to read and navigate, which is great for beginner level users. The hint of orange displayed through the simple yet stylish logo helps add a little personality to the site without completely overshadowing the professionalism it embodies. A few white navigation links found at the top of the homepage help users get to where they need to go to start using the site’s features or obtaining assistance.
New visitors that would like to sign up for Rezgo can begin by clicking the white “Free Sign Up” button at the bottom right hand corner of the homepage. The registration form asks for a company name, preferred Rezgo URL (for online booking), base currency, username, first and last names, email address, company mailing address, phone number, and terms and conditions agreement. After clicking the orange button at the bottom of the form, the user is advised that their account has been created but they must click an activation link sent to their email to complete the process and start using Rezgo.
Rezgo provides an easy to understand, affordable payment system to its users. There is no monthly subscription fees, so anyone can create an account and start obtaining bookings. There is a 5% transaction fee taken on bookings made through the website. 1% is taken on bookings made by the user or their staff on the back end. The site only charges the fees when the booking is accepted. Canceled bookings are not charged a fee, which is a big plus. This allows the user to experiment and relax knowing they will not be charged for something that fell through.
The small business owner in the travel industry can really appreciate Rezgo. The site offers a simple, fair fee system and includes numerous tools that can improve customer service capabilities for the user. Rezgo even offers assistance with account set up to those who request it.